Mondial Congress & Events, Mondial GmbH & Co. KG is the only official housing agency for ECO 2018 in Vienna.
If you are contacted by any other company or agency offering housing for ECO 2018 in Vienna, please note that these companies are not authorised to represent the ECO 2018 in any way, nor do they have access to the officially contracted ECO 2018 room blocks and rates.
Mondial Congress & Events as official organising office and as official housing agency DO NOT place telephone calls requesting personal details or credit card information of participants! Please on no account supply your details over the telephone.
Mondial Congress & Events will always provide you with the official booking forms, either in written format or online. Your personal data will be treated securely and the purchased and paid services are ensured.
Further note, that we do not forward any contact details to third parties. These agencies DO NOT have access to information on hotel bookings you make with us (Mondial Congress & Events).
They are accessing public congress information and searching contact details through search engines like Google.
Please be aware that these unauthorised companies might not deliver what they promise in terms of quality and location. Rates and extra charges may be inflated or hefty fees placed on credit cards.
If you are contacted by any agency other than Mondial Congress & Events or have any questions regarding legitimacy please don’t hesitate to contact us at [email protected] or by telephone +43 1 58804 – 607.
Deceptive tactics by housing “pirates” may include:
- Informing attendees and exhibitors that the ECO 2018 hotel room block is sold-out and that if you do not book with them immediately, you may not get a room
- Distributing forms or promotional materials that appear to be issued by ECO
- Non-delivery of promises to customers; when customers arrive, reservations are sometimes non-existent or the hotels are not conveniently located
- Illegally using ECO’s name and/or logo to falsely represent themselves as being affiliated with ECO